Thursday, June 21, 2007

..

jun 22 2:15am, its my break time for 15 minutes. Just a few minutes ago i had a coaching session with my SME. I was the topnotch among the rest for that needs to be coach for violations hehehe. Not really that grave but not following some of the newly implemented rules. Well there are new rules given to us to be followed, i find it difficult to do so especially we are given only a few minutes on call logging so there is not time to finish the logs for each calls. What they want is to make different cases for different issues of the customer. so what if the customer is calling about 5 issues, do they want us to make 5 different cases and we are only given 2 minutes to log the call? Wow!! They should think about it. Anyway the coaching was done already and have given my reason why is it so. Now am back from break and need to login but still no calls comin in.

today will be last day for the week and am goin home negros for a week vacation. With me is my brother and his family. Our flight schedule is 6pm so we’ll arrive late in the evening today.

I feel excited and not excited. Am not sure to how to describe the feeling exactly but its just that I am excited that well having a family reunion and the whole family well be complete. Not excited because my family wanted me to resign in my current job for the reason that they worry about my health that I stay late at night working. So I worry of what’s gonna happen when I arrived home this evening.

Am I gonna enjoy my vacation or they’re gonna fry me until I decide to resign.
Am I gonna see my ex-girlfriend because she’ close to my family so probably they want her to be present in the gathering.
:D

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